They have been steady partners
Cleveland Clinic has repeatedly used the services of Alego Health to support our caregivers during EHR implementations. They have been steady partners helping our overall efforts.
Associate CMIO, Cleveland Clinic Health System
Professional, knowledgeable, and clinician-friendly
Alego provided at the elbow support for our Meditech CPOE/CPOM go-lives for three of our hospitals. Each hospital has their own culture, and the Alego team adjusted and worked well within each facility. The Alego team was professional, knowledgeable and clinician-friendly. At times, physicians even requested certain Alego team members to round with them. We plan on using Alego again as we roll out medication reconciliation late 2013 and 2014.
Vice President, Chief Information Officer, Sisters of Charity Health System
Top notch service
We were facing a tight time frame with meaningful use deadlines and badly needed help. Alego Health responded faster and more thoroughly than any other companies I requested bids from. The consultant they provided was top notch, and helped us tremendously with the process. Without her, I feel we would have had a lot of dollars at risk and would have wasted a lot of internal management time trying to figure it out. I intend to keep her engaged through the entire 4 year process. Alego was also prompt in following up to ensure our needs were being met. They provided kind of service one would like to have from all outside contracting services.
CEO, Physicians’ Medical Center
Met our needs in a very short time
Alego Health met our needs in a very short time frame which was surprising. I was concerned that no consulting company would be able to do this given the amount of staff it would take to cover our CPOE Go Live. They brought in a good group of people that were able to help our physicians and nurses during the Go Live coverage. The management group did a very good job of keeping us informed and managing the staff. They offered reasonable rates and had a professional image that our organization really appreciated. I would definitely use them again.
CIO/VP of Information Technology, Magnolia Regional Health Center
Providing quality outcomes
Alego Health has been a tremendous resource that we have utilized to fill position vacancies on a temporary basis and implement important project initiatives that require more than 40 staff members. I have been very pleased with Alego Health’s project managers and their attention to providing quality outcomes, as well as the personnel that have been supplied to support our needs.
Clinical Supervisor, Change Management, University Hospitals
Have always done a fabulous job
Southwest General has used Alego Health, on several occasions, to supplement our staffing during key project times. Their trainers have always done a fabulous job of learning the system, and working with our physicians to prepare them for the changes. Their patience and dedication were extremely helpful. We have also utilized Alego to assist with large implementation support, providing staff to round and answer questions during the initial phases of a “go-live”. This support staff was a comfort to the end-users knowing that someone was close by to help out. Alego has been a pleasure to work with and has always met our needs.
Director of Project Management and Clinical Applications, Southwest General Health Center
Exceeded all expectations
Alego’s support of our CPOE Go Live exceeded all expectations. The staff was clearly very well prepared and had excellent supervisors. They integrated almost seamlessly with our own support staff. Our implementation went so well that we are now a model for the other hospitals in the system and Alego was a vital part of that success.
CMIO, Sisters of Charity Health System, St. Vincent Charity Medical Center